Refund policy

We have a 60-day return policy, which means you have 60 days after purchasing to receive a full refund.

To be eligible for a refund, you must not have already ordered a keepsake item. You’ll also need the receipt or proof of purchase. 

To start a refund, you can contact us at support@recordfireside.com. 

You can always contact us for any return question at support@recordfireside.com.